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ProFormance Lube Center
opened in the Spring of
1999. From a customer standpoint.... There were many aspects of the quick
lube industry and how they treated their customers we did not like. We implemented programs and company
policies to correct these business practices that have been used for years by
our competitors.
Our trade mark "We're changing the way oil is changed"
was born. We strive everyday to make your experience with us the
best that it can possibly be.
All of our Management Team and Team Members constantly
receive training on how to better perform their job tasks. Not only is
performing the services to vehicles correctly important, so is customer
service. Too often customer service is missing from the service
industry. This is something we strive to perfect.
Since we opened we have been diligent in providing the best
service possible at a very reasonable price. We have built our business on
the foundation of being honest and only suggesting the services that vehicles
really need.
We were surprised to find that some Quick Lubes and Service
Centers will base their employees wages on what extra services they were able
to up-sell their customers. We don't believe this is a good
foundation to building a business.
It is our goal that you will
have an excellent experience when having your car serviced at any one of our two locations in Spokane
Washington. From the moment you pull up in front of our Store you will be
greeted with a smile. Upon departure you will feel re-assured that your
vehicle had been serviced with the utmost care.
Come in today and see what all of our customers are talking
about. You and your car will be glad you did.
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